No, we didn’t accidentally link to the wrong page — that “page not available” you’re getting over on Verizon’s site is where the Hub’s product site used to reside. The whole thing’s been unceremoniously yanked and the product sunsetted, suggesting that the carrier’s functionality-rich VoIP base station wasn’t getting the love it needed to justify its continued existence, Verizon didn’t know how to market it, or some combo thereof. We got the following statement from Verizon today, which doesn’t exactly come right out with the discontinuation — companies often avoid admitting that a product’s said its last goodbyes, for whatever reason — but basically says the same thing in a more wordy fashion:
“Verizon Wireless, like many companies, continually changes and updates the products and services it offers to customers. Our sales teams in all channels will continue to focus on providing our customers the latest and most innovative wireless products and services. Verizon Wireless will continue to support existing Verizon Hub customers with post-sale service or support .”
So the good news is that current Hub owners should be good to go without disruption in service — for the time being, anyhow. Question is, where’s that Hub 2? Is the company completely abandoning the curious practice of competing with itself by pitting traditional landlines against VoIP and Verizon Communications against Verizon Wireless, or are they just making way for something a little more awesome?
[Via Zatz Not Funny]
Filed under: Household
Verizon bubs flub, hawk their last Hub originally appeared on Engadget on Tue, 29 Sep 2009 20:21:00 EST. Please see our terms for use of feeds.
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