The Windows 7 launch seems to have gone off mostly roses and sunbeams, but we’re hearing today that quite a few people have had issues installing the downloadable $29 student upgrade edition on 32-bit Vista — apparently the file doesn’t unpack to an ISO, but instead to an executable and two bundles that don’t function properly, and eventually the process errors out with a 64-bit app trying to launch on 32-bit systems. It’s possible to create an ISO using some hackery, but the install process seems to be 50/50 after that — we’ve heard of both success and further crashes. For it’s part, Microsoft says it’s looking into things, so hopefully a newly repackaged download will be forthcoming — every party has its ups and downs, right?
Update: Our friends at DownloadSquad have a handy guide to making the ISO, in case you’re interested — and they say the installer does work in the end.
Update 2: We just got a tip that Microsoft is offering refunds to users who are having issues. [Thanks, Christopher]
[Thanks, Tom]
Read – Original thread
Read – Microsoft response
Filed under: Software
Windows 7 student upgrade installer not working for many originally appeared on Engadget on Fri, 23 Oct 2009 14:37:00 EST. Please see our terms for use of feeds.
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