Dell finally makes right, offers up-rated power adapters to close the Studio Throttlegate

It\’s taken many years, too long by most accounts, but Dell finally has what looks to be a proper, honest to gosh fix for the CPU throttling issues which have been plaguing some of its Studio laptops. Users were reporting that the machines, when faced with slightly elevated temperatures, would throttle themselves back by up to 95 percent, leaving some folks with 100MHz paperweights. Dell issued a firmware update quickly when we shed a bit light on the placement back in December, a \” fix\” that helped some but, apparently, not all. We\’re just now hearing that the company apparently launched a program back in February to exchange the stock 90 watt power adapters with more capable 130 watt models for anyone suffering this affliction. However, this doesn\’t look a proper recall, as the reports we\’re seeing indicate only customers who call and complain had been made privy to this program. So, consider yourself made aware. The source link below will take you to the official site where it is easy to order a replacement adapter, but if it doesn\’t like your service tag number give Dell support a decision and mention this program. We\’re hearing others are having success going that route.

[Thanks, Kevin]

Source

This post is tagged: adapters, dell, Makes, Offers, power, right, Studio, throttlegate, uprated