When the iPhone 4 was revealed , it was obvious that its design was more fragile than the previous generation: Whenever you double the glass panes, the accidental shattering rate will increase too. Now there is data to substantiate this theory.
According to consumer electronics warranty company SquareTrade, the ” aluminosilicate glass seem to crack at the very least as often as the old glass.” Their data shows that 3.9% of all iPhone 4 owners have reported a cracked screen -meaning the front and the back glass panes-in the first four months. On the iPhone 3GS, this percentage was only 2.1%.
These statistics also show that 82% of all iPhone 4 accidents involve shattering glass panes, compared to 76% of the iPhone:
The company says that ” a minimum of a quarter of the broken glass claims involved the back screen.” I was expecting a good distribution, but this would be easily explained by the undeniable fact that many of us use iPhone jackets to give protection to the back of their devices.
However. while SquareTrade concludes that ” the iPhone 4 is significantly more liable to physical damage than its predecessor” , they couldn’t find any connection between cracked backs and cases .
The total percentage of accidents per unit has increased too: From the 2.8% of the iPhone 3GS to the 4.7% of the iPhone 4. That’s almost 70%.
The company says that, while the increase is quite significant, the accidental damage rate continues to be remarkably low compared to other smartphones models analyzed in 2008. They claim they’re going to update their report with data from Android phones . [ SquareTrade via MacRumors ]
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