Commenter Update: Account Deletion and Password Resets [Updates]

As most of you know by now, we discovered that Gawker Media’s servers were compromised on December 12th. While you’ve been waiting to delete your account or had trouble resetting your password, this post’s for you.

Password Reset Improvements

First, we noticed that some commenters who’d tried resetting their passwords weren’t getting our password reset emails. We’re now using an outdoor email provider to send those emails, so when you weren’t receiving the reset before, try again now.

Account Deletion

Second, some of you’ve got requested that your account be deleted. We didn’t have a system in place for account deletion before this incident, and we apologize for the delay. As of this weekend, account deletion is offered. Just be sure to’re logged into your account, then go here . In the event you don’t know your password but would still desire to delete your account, please email help AT gawker DOT com with as much information as possible, including your username and email address.

Deletion works like this: While you mark your account for deletion, your profile page turns into inactive and your comments will now not appear on the location. In 30 days, your account and comments might be completely deleted from our database. Which means you’ll have a window to modify your mind or reclaim your account if another individual manages to mark it for deletion.

If you might have any questions, we’re still doing our best to reply to them within the data breach Q&A . You can even wish to read through the compromised accounts FAQ , and for account-specific questions, email help AT gawker DOT com.

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This post is tagged: account deletion, commenters, data breach, email provider, gawker media, improvements