New MacBook Pros freezing under heavy load?

Apple will have dodged the gigantic Sandy Bridge problem with its new MacBook Pros , but it surely looks as if it’ll now be experiencing some growing pains of an another sort. As evidenced by a 44-page and growing thread on Apple’s official support forums, quite a few users were seeing their 15-inch and 17-inch MacBooks freeze up once they’re under a heavy load — encoding a big video file, for example. That problem appears on the topic of the laptops’ new AMD graphics, as switching them to integrated-only seems to “fix” the matter for many users, although obviously at some considerably expense to performance. While Apple isn’t offering much publicly at the present time, a user that spoke with customer support said that Apple appeared to be aware about the problem, and they suggested it was a firmware or driver-related problem, and never an exact hardware issue. Unfortunately, there’s still no indication as to when it would be fixed. Tell us in comments in the event you’ve run into some similar issues.

[Because of everyone who sent this in]

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This post is tagged: bridge problem, Customer Service, growing pains, hardware issue, support forums