After offering to swap out a number of faulty first gen iPod nanos in Korea back in 2009 , it sounds as if Apple has seen fit to get them out of owner’s pockets here inside the US too. An email just sent to registered owners (included after the break) and see posted on its replacement program site inform users the affected units were sold between September 2005 and December 2006. In case you have one (seriously, yours still works?), stop using it rapidly and fill out the shape on the link below to reserve a free replacement unit. The most important inconvenience — except for checking out you have been walking around with the potential of a “rare case” of overheating occurring on your skinny jeans — is an anticipated six-week lag between Apple receiving the old unit and shipping you out a replacement. No word yet on which models may be sent out as replacements, but when yours is personalized, then sorry — no inscriptions available.
[Thanks, Paul & Jordan]
Dear iPod nano owner,
Apple has determined that, in very rare cases, the battery inside the iPod nano (1st generation) may overheat and pose a security risk. Affected iPod nanos were sold between September 2005 and December 2006.
This issue have been traced to a single battery supplier that produced batteries with a producing defect. While the potential of an incident is unusual, the possibility increases because the battery ages.
Apple recommends that you just stop using your iPod nano (1st gen) and follow the method noted below to reserve a replacement unit, no cost.
Note: This battery issue is restricted to the iPod nano (1st gen) and doesn’t affect another iPod.
Replacement Process
You can order a replacement unit via the internet. Click here to start.
Your iPod nano serial number would be checked to ensure that it’s eligible for this program. You can receive a replacement unit approximately 6 weeks when we receive your current iPod nano (1st gen).
When you have a personalised iPod nano, one can receive a non-personalized replacement. Make sure you use iTunes to back up any data for your current iPod nano before sending it in for a replacement unit.
Additional Information
Identifying an iPod nano (1st gen):
•
It has a black or white plastic front and a silver metal back – later iPod nano models have a metal back and front.
If you would like assistance with placing an order, please visit an Apple Retail Store or an Apple Authorized Company (AASP) and convey your iPod nano with you for serial number validation.
Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.
Thanks for participating during this program.
Sincerely,
Apple
Related URL: http://www.apple.com/support/ipodnano_replacement/?cid=CDM-US-DM-P0010121-CON&cp=em–&sr=em
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