Well, it seems that Three’s call center agents in Denmark cannot wear pajamas into work anymore. Following the introduction of 3LiveShop in Sweden, the mobile carrier’s other Scandinavian group is introducing this rather novel way of buying new phones to Danes. Properly situated consumers may now elect to take part in live video chats with Three employees, who manipulate product photos and knowledge on a heads-up display for customer convenience. (We want to visualize this nice lady has placed the Galaxy S II and iPhone 4 into the “maybe” pile.) Thankfully, shoppers will not have to go looking presentable in any respect, as participating in two-way video conferences is entirely optional — together with more traditional voice and chat methods. In case you are curious to work out a demo of the system in action, just check the video after the break.
[Thanks, Jonas]
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