Charter Cable boosts downloads to 100Mbps, keeps uploads limited to a modest 5Mbps

12-01-2011 02:02 PM

Flagship service tier increased to 30 Mbps download with 4 Mbps upload

St. Louis, Missouri – A study conducted earlier this year1 predicts the selection of devices connected to IP networks might be double the worldwide population in 2015. It was 2009 when Charter Communications, Inc. (NASDAQ: CHTR) first increased Internet speeds for its customers for gratis, and today the corporate did it again for a fourth time – increasing download speeds and not less than doubling upload speeds on its most excellent Internet service tiers at no additional cost.

Charter is answering the decision from more users, devices, streams and apps seeking Internet connectivity with faster upload and download speeds, greater reliability and a solid experience.

In markets where Charter has deployed DOCSIS 3.0 technology, or approximately 95 percent of its Internet service area, the corporate is increasing Charter Internet Express download speeds from 12 megabits per second (Mbps) to as much as 15 Mbps, and lengthening upload speeds from 1 Mbps to as much as 3 Mbps. Charter Internet Plus download speeds are being increased from 18 Mbps to as much as 30 Mbps, and upload speeds are being increased from 2 Mbps to as much as 4 Mbps. Charter’s fastest residential offering is increasing from 60 Mbps download to as much as 100 Mbps download/5 Mbps upload, and have been renamed Charter Internet Ultra100 to mirror the numerous enhancement. Express and Plus speeds also are increasing within the remaining portions of Charter’s service areas nationwide.

“The net is changing the manner we watch TV, communicate with our family and friends, and have interaction in social and professional networks. If you end up posting content online, we all know you have to have a quick, reliable connection, and we’re committed to enabling the rapid sharing of content,” said Rich DiGeronimo, Charter Senior Vp, Product and Strategy. “With multiple connected devices in your house, you do not have to make tradeoffs with Charter Internet. You should use multiple gadgets simultaneously, and luxuriate in a rich experience with every one. The ability of the net continues to grow, and Charter delivers more speed than ever.”

Charter customer Stephen Bolen is the pinnacle of a household of 3, with a continuously growing collection of Internet-connected gadgets. “We’ve never had an issue scaling up, knowing that Charter Internet service would meet our demands,” he says. “I’m usually browsing on my laptop, streaming video or uploading files to an FTP server for clients, while my wife browses at the tablet or her laptop. My daughter’s data usage primarily comes from kids’ shows and education apps.”

Bolen grew up within the era of 1-person-at-a-time at the desktop computer, and through that point no person could use the phone. “That’s all changed with Charter Internet,” he says. “My family will be together, yet doing our own things. I’m glad my daughter is growing up this fashion.”

“The price of the web can not be measured simply in megabits and gigabytes,” said John Birrer, Charter’s Senior Vice chairman, Customer Experience. “Our goal is to deliver the proper experience with not just the fastest speeds, but in addition one of the most reliable, consistent Internet connectivity and ideal customer support. Our customers deserve it, and we’ll deliver it, now and sooner or later.”